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Textline
Customer Support
Textline is the most secure business text messaging platform for modern customer support and sales teams.
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Textline schemas and fields
Schemas
Help Desk
Fields
Textline
Date
Textline
Agent
Textline
Agent Name
Textline
Agent ID
Textline
Agent Role
Textline
Account
Textline
Customer
Textline
Channel
Textline
Tags
Textline
Replied
Textline
Closed
Textline
Messages Sent
Textline
First Reply Time
Textline
Ticket Closed Time