Instagram and Facebook dashboards
Issue
The dashboard metrics appear significantly higher than the values shown on Facebook/Instagram.
Cause
The discrepancy arises because the Facebook/Instagram API provides metric values for individual days. For example:
- Jan-1: 10 followers
- Jan-2: 11 followers (+1 new follower)
- Jan-3: 13 followers (+2 new followers)
When the dashboard is set to a 3-day time range, it incorrectly sums these daily values (10 + 11 + 13 = 34), resulting in an inflated metric.
Solution 1
Adjust the time range on the dashboard to a single day to match the daily metrics provided by the API.
Solution 2
Set a specific time range for individual widgets to ensure accurate metrics display.
Last day of the time range - Last day of the time range