23 Jul 2024 01:41 PM

Facebook Integration: How to Fix the GraphMethodException Error

If you encounter a GraphMethodException error while integrating with Facebook, this article is designed to assist you.

This error is typically displayed in your list of integrations.

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By clicking on the 'Fix Errors' button, you'll be able to view the full error message:

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The root cause of this error is that the user who linked this business account no longer has access to it

There are two ways to resolve this issue:

  1. Fix the access rights on Facebook. Conduit will automatically re-establish the connection within a few hours. You can expedite this process by clicking on the "Update Credentials" button.

  2. Alternatively, if the business account is no longer needed, you can deactivate it in Conduit.

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